Tuesday, July 18, 2006

How AOL Attempts To Retain

This is creepy, chilling, dirty and awesome all at the same time.

AOL Retention Manual Revealed (Consumerist)


At 7/18/2006 3:24 PM, Blogger Brian said...

Then there's also this doozy from black-is-white land: "The reason that many Members are going to high speed is, because the actual internet connection is much more stable....we now have the perfect solution...a free modem." Ah yes, the hot-rodding superpower of 24kbps.

I love it!!!! I want to go retro... I want to go back to 1993!!!


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